Frontwater is live on the phones right now — call the line and hear it yourself →
Calls answered for pool companies this season: 4,218

Never lose another pool job to voicemail

The AI-native customer operations platform for pool companies — Frontwater picks up every call, texts back every missed one, and books the job straight into your calendar while your competitors' phones ring out.

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15-minute walkthrough · no contracts · we set it up for you

Frontwater — your front desk, this weekLIVE
Incoming call — (843) 555-0184"How much to open a pool for the season?"
answering
Appointment booked — Hollis backyardAlgae treatment · Friday 1:00 PM · confirmation sent
booked
Missed call texted back — (843) 555-0129"Sorry we missed you — how can we help with your pool?"
9 sec
Quote accepted — weekly service$68/week route slot · invoice synced to QuickBooks
won
Escalated to you — irate customerWarm handoff with full transcript, 40 seconds in
human
Customer conversationhandled end to end — watch it work
my pool turned green overnight… how fast can someone get out here?
That's an algae bloom — we can knock it out. I've got Thursday 9:00 AM or Friday 1:00 PM open for a treatment visit. Which works better?
friday works
You're booked — Friday, 1:00 PM. Confirmation text on its way. Keep the pump running until then.
Appointment created · Fri 1:00 PM

One system for every customer conversation — first ring to paid invoice to five-star review.

PLAYS NICE WITH THE TOOLS YOU ALREADY RUN ON

SkimmerJobberqbQuickBooksStripeTwilioGmail31Google CalendarGoogle Business ProfileFacebook MessengerYour existing phone number
Pool companies, by the numbers Calls that go unanswered0% Missed callers who never call back0% A weekly customer is worth$0/yr Frontwater text-back0 sec

Call data: Skimmer, State of Pool Service. Customer value: industry average for weekly residential service.

THE FRONT DESK

One hire. Every job your office phone creates.

Under the hood it's a voice-and-chat agent trained on pool work — green pools, openings, closings, weekly routes, freeze protection. To your customers, it's just your office picking up.

F
Frontwater — live call(843) 555-0184 · 00:47

"We can absolutely get your pool opened before Memorial Day. For a 20-by-40 with a safety cover, the opening runs $385 — want me to grab you a morning slot next week?"

Answers like your best office managerNatural conversation, your vocabulary, your service area. No "press 1," ever.
Route 2 — Thursday MAY 21
8:009:3011:00 12:302:00 ✓3:30
Green-to-clean treatment — HollisBooked by Frontwater · crew notes attached
Straight onto the scheduleLive availability, no double-bookings, confirmation and reminder texts handled.
MISSED CALL · 7:42 AM · CREW ON ROUTE
Hey — you just called Palmetto Pool Care. Sorry we missed you! How can we help with your pool?
need my filter looked at, it's making a grinding noise
Ouch — let's get that checked before it seizes. We can have a tech out tomorrow between 9–11 AM. Want that slot?
yes please
Booked · tomorrow 9–11 AM · 4 min after the missed call
The 9-second text-back85% of missed callers never call back. Frontwater catches them before they Google your competitor.

Quote — weekly service #FW-1207

Weekly chemical balance + skim$52.00
Filter rinse (monthly)$12.00
First-visit water analysis$0.00
Per week$64.00
Your prices, not its guessesQuotes come from the rate card you approve — with a payment link the customer can tap.
THE REAL PROBLEM

The phone isn't broken. The whole way your business communicates is.

Missed calls are just the leak you can see. Quotes go out slow, nobody chases the open ones, invoices sit unpaid, reviews never get asked for — and every conversation lives in a different inbox. Frontwater runs all of it, in one system. The same one 843 Pool runs on in Charleston today.

Lead source tracking
Kara M. — new leadGoogle Ads
The Hollis familyReferral
D. WhitakerWebsite

Every lead tagged to its source. You finally know which ad paid for itself — and which one is burning cash.

Speed to lead
12:02 PM · lead inform submitted
12:03 PM · first reply61 seconds
anything slowerflagged to you

First reply in minutes, not days. Most customers buy from whoever responds first. That's you now.

Quote → paid, in the thread
Weekly service for your 20-by-40 runs $270/mo. Want your route day?
yes — let's do it
Payment link · card saved ✓

The close happens in the text thread. Quote, payment link, card on file — no invoice chasing, ever.

Follow-up that knows when to stop
Day 2Day 5Replied ✓
Day 10 touchcancelled — customer booked

Three touches, then it lets go. Every open quote gets worked automatically — and it stops the second they reply.

After every job
service reportphotos + chem readings
"all done" textas the truck pulls away
review requesttimed to the happy moment

The visit sells the next one. Reports, done-texts, and review requests go out without anyone remembering to send them.

Your morning brief
MRR$12,420
Jobs booked9 this week
Failed cards1 flagged
Going quiet2 accounts

The numbers, over coffee. Revenue, bookings, failed payments, and customers drifting away — one daily brief.

THE MATH

What voicemail costs you a year

Drag the sliders to your numbers. Most owners have never multiplied this out — it's usually the price of a truck.

LOST TO VOICEMAIL, PER YEAR
$83,200

Recovering one service call a week pays for Frontwater four times over.

Stop the leak — get my demo
ONE DAY

A Tuesday with Frontwater on the phones

One ordinary day, first missed call to last-light emergency. Scroll through it and watch the jobs land while nobody sits at a desk.

7:42 AM – 9:12 PM
7:42 AM

Missed call texted back in 9 seconds — the crew was on a route.

Recovered
10:05 AM

Pool opening booked from a live call.

Booked · $385
12:30 PM

Weekly service quote accepted, invoice synced to QuickBooks.

Won
4:48 PM

Angry customer warm-transferred to the owner in 40 seconds.

Human handoff
9:12 PM

Green-pool emergency booked while the owner was at dinner.

Booked · Fri 1:00 PM

Your competitors’ phones rang out 14 times today.

A backyard pool at dusk, deck chairs empty, water still glowing
SAT 9:12 PM

Booked while you were at dinner.

Your office closes at five. Pool problems don't. Frontwater books the after-hours and weekend calls your competitors send to voicemail — and it staffs up for the April rush without collecting a paycheck in December.

BUILD YOURS

Build your front desk in ten seconds

Tell it what to take off your plate. Watch the desk assemble itself — price included, no email required.

Trucks on the road
When should Frontwater pick up?
Hand these off too tap all that apply
Front Office$497/mo

    Covers roughly $29,000/yr in calls a one-truck company misses. Flat price — no per-minute fees.

    Get my demo — we set it up for you
    PRICING

    Less than a day of a front-desk hire's wages

    Flat monthly price. No per-minute fees, no contracts, cancel anytime. Done-for-you setup included.

    Receptionist

    $297/mo

    For solo operators who just need the phone handled.

    • Every call answered, day and night
    • Missed-call text-back in seconds
    • Web chat on your site
    • Every conversation in one inbox
    Get my demo
    Most pool companies pick this

    Front Office

    $497/mo

    For companies with routes to fill and a calendar to protect.

    • Everything in Receptionist
    • Books jobs into your calendar
    • Quotes from your real price list
    • Payments and QuickBooks sync
    • Review requests after every job
    Get my demo

    Growth

    $997/mo

    For established teams scaling past one crew or one location.

    • Everything in Front Office
    • Outbound follow-up on old quotes
    • Database reactivation campaigns
    • Multi-line, multi-location
    Get my demo

    At $497/mo, breakeven is one or two recovered service calls a month. One recovered renovation lead pays for years. For scale: a human front desk runs about $36,900 a year — and goes home at five.

    QUESTIONS

    The part everyone worries about

    You've been trapped in a robot phone maze before. Your customers never will be.

    Will it sound like a robot to my customers?

    Call the demo line right now — (980) 265-7008 — and judge for yourself. It talks like your office: your vocabulary, your service area, your prices. There is no "press 1," ever.

    Will it pretend to be a human?

    No — and that's deliberate. It's friendly, fast, and upfront that it's your automated front desk. Customers are fine with an assistant that helps them in nine seconds; what they resent is a fake human. Anything sensitive goes straight to a real person.

    What happens when a customer needs a real person?

    The moment a call needs you — an angry customer, a weird job, anything off-script — it warm-transfers to your phone with full context, or takes a message and pings you instantly. Humans are always one step away.

    Do I have to change my phone number?

    No. Your existing number keeps working exactly as it does today. Frontwater sits behind it and catches what your team can't get to — overflow, after-hours, or everything, your call.

    I already use Skimmer or Jobber. Do I have to switch?

    No — keep it. Skimmer and Jobber run your routes, chemicals, and job costing. Frontwater answers your phone, texts back your missed calls, books the jobs, and chases your open quotes. Different jobs, better together.

    How is this different from GoHighLevel?

    GoHighLevel is a toolkit — you, or an agency you pay, still have to build the system. Frontwater arrives already built for pool companies: pool-trained AI, done-for-you setup, one flat price. You don't configure 47 automations; you take one 15-minute walkthrough.

    Can I control what it says?

    You approve how it quotes, what it promises, and what it never says before it takes a single call. Every call is recorded and transcribed, every text logged — you can read your whole front desk at breakfast.

    How does it know pool work?

    It's trained on the trade: green-to-clean treatments, openings and closings, weekly routes, freeze protection, equipment troubleshooting. It quotes a 20-by-40 opening like someone who's done a thousand of them.

    What does setup look like?

    One working session. We learn your service area, calendar, pricing, and how you talk to customers — then we wire it to your lines and you watch it work before it ever answers alone. Done-for-you, included in the price.

    Live in Charleston, SC

    Hear it answer before you spend a dollar

    Call the line. Ask about a green pool, a grinding filter, a weekly quote for your own address. Then imagine it picking up for your company tonight.

    15 minutes · no contracts · you watch it work before it ever answers alone

    (980) 265-7008call or text — it answers

    Get your 15-minute demo

    Tell us where to reach you — we'll text you to set up a time. We do all the setup.

    Are you a pool company?

    15 minutes · no contracts · prefer to talk? Call or text us

    Call the line Get my demo